HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?Updated 4 days ago
We aim to dispatch all orders within 24 hours between Monday - Friday.
We dispatch all orders received before 12pm AEST (Monday – Friday) on the same business day.
Please note: During peak periods (Sales, Public Holidays, or the day after a Public Holiday), please allow up to 5 business days for orders to be dispatched.
In the event of unforeseen delays (flight delays, capacity restrictions, regional delivery, or customs), allow up to 10 business days for delivery.
Australia
Express: 2 - 4 business days
Standard: 4 - 9 business days
Express timeframes are for Metro areas only. Allow an additional 1-3 business days for delivery into regional areas & in the event of unforeseen delays
Express Post is unavailable for delivery to PO Boxes. Your order will be sent with standard post.
Please note that shipping timeframes start once the order has been dispatched from our warehouse, including Express post. Expect delays during sale periods.
New Zealand
Standard: 4 - 7 business days
Shipped from Australia with Seko and will be handed over to NZ Post or NZ Couriers for final delivery. No signature required.
No PO Box or Parcel Locker delivery available.
Duties/GST/Taxes are paid at checkout and will have no additional charges expected at Customs.
Please note that shipping timeframes start once the order has been dispatched from our warehouse. Expect delays during sale periods.
United States
International Standard Shipping: +12 business days
Shipped from Australia with Seko and will be handed over to USPS or Fedex for final delivery. No signature required.
No PO Box or Parcel Locker delivery available.
Duties/GST/Taxes are paid at checkout and will have no additional charges expected at Customs.
Please note that shipping timeframes start once the order has been dispatched from our warehouse. Expect delays during sale periods.
Canada
International Standard Shipping: +12 business days
Shipped from Australia with Seko and will be handed over to a local courier for final delivery. No signature required.
No PO Box or Parcel Locker delivery available.
Duties/GST/Taxes are paid at checkout and will have no additional charges expected at Customs.
Please note that shipping timeframes start once the order has been dispatched from our warehouse. Expect delays during sale periods.
Europe
International Standard Shipping: 4 - 12 business days
Shipped from Australia with Seko and will be handed over to a local courier for final delivery. No signature required.
No PO Box or Parcel Locker delivery available.
Duties/GST/Taxes are paid at checkout and will have no additional charges expected at Customs.
Please note that shipping timeframes start once the order has been dispatched from our warehouse. Expect delays during sale periods.
United Kingdom
International Standard Shipping: 5 - 8 business days
Shipped from Australia with Seko and will be handed over to a local courier for final delivery. No signature required.
No PO Box or Parcel Locker delivery available.
Duties/GST/Taxes are paid at checkout and will have no additional charges expected at Customs.
Please note that shipping timeframes start once the order has been dispatched from our warehouse. Expect delays during sale periods.
Japan
Express Shipping: 5-10 business days
Express timeframes are for Metro areas only. Allow an additional 1-3 business days for delivery into regional areas & in the event of unforeseen delays
Express Post is unavailable for delivery to PO Boxes. Your order will be sent with standard post.
Duties/GST/Taxes are paid at checkout and will have no additional charges expected at Customs.
Please note that shipping timeframes start once the order has been dispatched from our warehouse. Expect delays during sale periods.
Rest of the World
Express Shipping: 6-12 business days
Express timeframes are for Metro areas only. Allow an additional 1-3 business days for delivery into regional areas & in the event of unforeseen delays
Express Post is unavailable for delivery to PO Boxes. Your order will be sent with standard post.
Duties/GST/Taxes are paid at checkout and will have no additional charges expected at Customs.
Please note that shipping timeframes start once the order has been dispatched from our warehouse. Expect delays during sale periods.