Return processing
WHEN WILL MY RETURN BE PROCESSED?
AUSTRALIA. Return parcels can take 5-10 business days to reach Afends. Standard refund or store credits are processed within 1-2 business days of the parcel’s arrival.INTERNATIONAL. It can take up to 21 days for returns to arrive at our warehouse, de
WHEN WILL MY REFUND BE ISSUED?
Standard refunds are issued to the original payment method used to place the order. If a gift card was used, the funds will be reissued to the original gift card. If the order was made using split payment methods, the value of the funds will first go
MY CARD HAS BEEN CANCELLED, WILL I STILL RECEIVE MY REFUND?
Refunds are directed to the bank account rather than the card connected to it. As long as the account linked to the cancelled card is still active, the funds will be received as normal. If the account linked to the card has been cancelled, the bank w