WHAT ARE YOUR RETURN OPTIONS?Updated 4 days ago

Start your return here!

Australia:

• Online orders can be returned into any of our concept stores

• Instant Exchanges

• Free exchange returns

• Free gift card returns

• Standard refunds incur a $10 AUD return postage fee for the use of our return label

• Pre-paid return label provided

• Sale Item Returns are only eligible to be returned for a gift card, minus the return fee. This includes all items purchased during a promotional sale. Refunds or exchanges are not available for this.

New Zealand:

• Free exchange returns

• Free gift card returns

• Standard refunds incur a $20 NZD return postage fee for the use of our return label

• Pre-paid return label provided

• Sale Item Returns are only eligible to be returned for a gift card, minus the return fee. This includes all items purchased during a promotional sale. Refunds or exchanges are not available for this.

Rest of the World:

• Free exchange returns

• Free gift card returns

• Standard refunds incur a return postage fee that is specific to your country, which is for the use of our return label. These fees are listed below.

• Pre-paid return label provided

• Sale Item Returns are only eligible to be returned for a gift card, minus the return fee. This includes all items purchased during a promotional sale. Refunds or exchanges are not available for this.

United States: $20 USD
Canada: $20 CAD
Europe: €20 EUR
United Kingdom: £20 GBP

Please note: Return of sale items are only eligible to return for a gift card, and will have the return fee deducted from this. Please see the fees listed below:

Australia: $10
New Zealand: $20 NZD
United States: $20 USD
Canada: $20 CAD
Europe: €20 EUR
United Kingdom: £20 GBP
Rest of World: Fees vary depending on location (this will appear in the return portal)

Still not sure? Send us an email at [email protected], and we'll help you out.