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Lodging my return
CAN I EDIT MY RETURN ONCE ITS BEEN LODGED?
Returns for a gift card or standard refund can be changed up until the return has been processed. If you would like to edit your return, you will be able to via the return confirmation email. If you want to change your refund method, you will have to
MY ORDER CANNOT BE FOUND WHEN I TRY LODGE IT
If the order cannot be located in the return portal, a different email may have been used at checkout. Please make sure you use the email address linked to the order and the complete order number, including the #. Still no luck? Clear the cache and h
HOW CAN I CREATE A RETURN?
START A RETURN HERE
WHERE CAN I FIND MY RETURN LABEL? - Loop
All customers will receive a return label via email once a return is lodged here. Please check your spam and junk folder in case this has landed in there!